At Shores Co., we believe in transparency and the power of knowledge. We understand that when it comes to our products, you might have questions. Here, we've gathered some of our most frequently asked questions to shed light on what makes Shores Co. truly special.
What Type of Wax Do You Use? At Shores Co., quality is our priority. Our candles and oils are hand-poured using a premium blend of natural waxes, primarily coconut wax, and a secret blend of other natural waxes. We steer clear of additives, pesticides, or parabens, ensuring that our products burn cooler and longer, filling your space with their delightful scents. Every product is meticulously hand-poured right here in the USA, bringing you the essence of craftsmanship.
Are Your Fragrances Phthalate Free? Absolutely, our fragrances are phthalate-free. We understand the importance of health and eco-friendly choices. That’s why we use organic and natural pure ingredients to create our fragrances. We stand firm in our commitment to providing you with products that are not only delightful to your senses but also safe for your well-being.
What Is Monoi de Tahiti Oil? Why Is It Solid? Our perfumeria bath and body oil is made with 100% Tahitian coconut oil. Monoi oil is created through a delicate process where tiare flowers are hand-picked at a specific stage of growth and soaked in refined coconut oil for at least 15 days. This method, known as "enfleurage," has been practiced for over 2,000 years. In its truest form, coconut oil can solidify below 68 degrees. If your oil becomes solid, simply warm it by placing the bottle in a warm towel or running it under warm water until it returns to its liquid state.
Where Are Shores Co. Homewares Sourced From? We take immense pride in our collaboration with family-owned businesses in Bali, Indonesia. These partnerships are built on traditional knowledge and expert craftsmanship. Our selection of homewares is not just about aesthetics; it's a testament to the rich culture and artistry of Bali. We work closely with artisans, ensuring that our designs are sustainable and that you receive products infused with positive energy, making your home a haven of beauty and grace.
What Are the Perks of Handcrafted Goods? Handcrafted goods hold a unique charm. Each piece, meticulously created by skilled artisans, is a work of art. Our home decor and textiles, sourced from Bali, are not only exquisite but also individual and exceptionally unique. Every piece carries the pride and energy of its creators. In Bali, each design is blessed before its journey to your home, infusing your space with positivity and warmth. These pieces are not just items; they are stories waiting to be told.
Can I Return My Products? Due to the organic nature of our materials and ingredients, slight variations may occur in individual pieces, adding to their character and beauty. Our Perfumeria Oil Fragrances, made with 100% Monoi oil, may solidify in cooler temperatures. If this happens, a simple remedy is to place the bottle in warm water until it liquifies.
Please note that, given the nature of our products, we do not offer refunds. However, if an item arrives damaged, please reach out to us immediately. Your satisfaction and the integrity of our products are our utmost priorities.